AI literacy for Irish employers
Help your team use AI with appropriate knowledge and care
Article 4 asks organisations to take measures to support AI literacy. Start with the tools your staff use and the decisions they make, then give them guidance they can apply at work.
Talk to usReviewed 4 October 2026. European Commission AI literacy guidance.
What employers need to consider
Start with the AI staff actually use, including features inside existing software. Decide which risks each group needs to recognise and what they should do when an output is wrong. A colleague preparing internal drafts needs different guidance from someone using AI in decisions affecting people.
The current Article 4 position
The obligation has applied since February 2025. Regulation (EU) 2026/1744 amended it from 27 July 2026: providers and deployers must take measures to support the development of AI literacy of their staff and others using AI on their behalf. The amended text does not require any specific level of AI literacy of any individual, and the Commission does not mandate a particular course. National market surveillance authorities supervise it from 2 August 2026. Separate requirements for staff overseeing high-risk systems also need to be considered where applicable.
Useful evidence of the work
Record the tools and tasks covered, the people reached and the guidance they received. Explain why the approach fits their experience and responsibilities. Review actual use after training. These are practical ways to organise evidence, not a claim that legislation prescribes one universal evidence pack.
How Acuity helps
We help identify the work people need support with, agree appropriate training and provide guidance for the tools they use. The engagement can include a record of the programme and agreed follow-up actions. Scope, fees and timing are confirmed before starting. Training packs and organisation-specific materials are supplied only under a commercial arrangement.
Common questions
Is a particular AI training course compulsory?
Article 4 requires providers and deployers to take measures to support AI literacy among staff and others using AI on their behalf. The Commission does not prescribe a single course or certificate. Choose training and guidance appropriate to the tools, tasks and people involved.
Does this apply to smaller organisations?
Size does not remove the obligation. The approach should reflect the organisation’s role, its AI uses and the knowledge and experience of the people involved. A small team can keep its programme proportionate.
What records should we keep?
Keep a practical record of the guidance and training provided, who it covered and why it suited their work. The Commission says a specific certificate is unnecessary. Attendance alone does not show whether people can use a tool appropriately.
Does a training session establish compliance?
A session is one of the measures that can support AI literacy, and a record of it helps show what you have done. It does not on its own make the organisation compliant, and it cannot guarantee compliance with other AI Act, privacy or sector-specific obligations. Review the programme when tools, uses or responsibilities change.
For practical guidance, visit AI at Work, an Acuity resource. Teams that use Claude can see how hands-on Claude training is built around their own recurring work. Read about governance support or talk to us about your team.