Legal services — debt recovery
1,525
Hours of senior solicitor time recovered annually
A new Revenue Commissioners contract meant 33% more volume with no new headcount. Before recommending anything, Acuity audited the actual process — timed walkthroughs of every workflow stage, self-reported estimates cross-validated against M365 system data. The audit found 1,525 hours of senior solicitor time lost annually across seven categories of manual work: court area lookups, conflict checks, batch postal runs, figure re-verification, automated chasing. None of it required a lawyer. All of it was consuming one. The automation programme was built entirely within the firm's existing M365 environment.
1,525 hours. No new hire. No new systems.
Professional services — compliance automation
96%
Reduction in VAT cycle-chase time
Four-stage VAT reminder cycle across 100 clients — 400 individual emails per cycle, half a day of senior fee-earner time at each stage, a manual suppression list, and a steady stream of “I already sent it” replies clogging the inbox. Acuity built CommSync: each batch fires in seconds from the handler's own M365 mailbox, with a one-click client confirmation button that removes the client from the cycle automatically. 120 hours of annual admin reduced to under 4. The same engine handles Payroll, Corporation Tax, and Annual Returns cycles using identical architecture.
115 hours of senior fee-earner time returned to the practice per year.
Food retail — independent operator
€560k
Margin recovered in seven days
A food business operating on margin without understanding why. Acuity ran the diagnostic across supplier terms, product mix, and pricing — and identified €560,000 in recoverable margin in seven days. Supplier renegotiation. SKU rationalisation. Pricing correction on items priced below cost. No technology deployed. No implementation programme. The work was finding what was already there.
€560,000. Seven days. Clear thinking and the right questions.
Property tech — cross-border transactions
100%
Cross-border VAT cycle automated end-to-end
A cross-border property transaction platform was managing VAT calculations manually across multiple jurisdictions — every calculation, every reconciliation, every cross-jurisdiction adjustment handled by a person. Compliance risk was rising as volume rose. Acuity designed and built an automated workflow inside the platform's existing stack that eliminated the manual process entirely. VAT calculations now generate, reconcile, and post without human intervention.
Manual VAT process eliminated. Compliance risk reduced across multiple jurisdictions.
